Last updated: March 2026
Summary: These Terms govern the use of the OPS2.AI platform and services by businesses and their authorised users. By using our Services, you agree to these Terms on behalf of your organisation.
These Terms of Service ("Terms") constitute a legally binding agreement between the organisation you represent ("Client", "you", "your") and OPS2.AI LTD ("Company", "we", "us", "our"), a company registered in England and Wales (Company No. 17081809), with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
By accessing or using our website (ops2.ai), platform, or any related services (collectively, the "Services"), you confirm that you have the authority to bind your organisation to these Terms. If you do not have such authority or do not agree with these Terms, you must not use the Services.
Our Services are designed for business use (B2B). By using the Services, you confirm that you are acting in a business capacity and not as a consumer.
The Services are intended for use by businesses and professionals. By agreeing to these Terms, you represent that:
OPS2.AI provides an AI-powered Software-as-a-Service (SaaS) platform that helps businesses ideate, build, test, and deploy software. Our Services are provided on a subscription basis and may include beta, trial, or early access features. Specific features, service tiers, and pricing are described on our website or in a separate Order Form agreed between the parties.
To access the Services, you must create an account. The Client is responsible for:
The Client agrees to pay all applicable fees as set out in the applicable Order Form or pricing page at the time of purchase. Unless otherwise stated, all fees are quoted exclusive of VAT and applicable taxes, which shall be payable by the Client in addition.
Invoices are due within 30 days of issue unless otherwise agreed. Late payments shall accrue interest at the rate of 8% above the Bank of England base rate per annum, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
Subscriptions automatically renew at the end of each subscription period unless either party provides written notice of non-renewal at least 30 days before the end of the current period. We reserve the right to change pricing with at least 60 days' written notice before the start of a new subscription period.
As the Services are provided on a B2B basis, consumer cancellation rights do not apply. Fees are non-refundable except where expressly stated in an Order Form or required by applicable law.
We will use commercially reasonable efforts to make the Services available with an uptime of 99.5% measured on a monthly basis, excluding scheduled maintenance. Specific service level commitments, credits, and remedies may be set out in a separate Service Level Agreement (SLA) agreed between the parties.
The Client retains all rights, title, and interest in data uploaded to or processed through the Services ("Client Data"). We process Client Data solely to provide the Services and in accordance with the Client's instructions.
To the extent that we process personal data on behalf of the Client, we act as a data processor under the UK GDPR and EU GDPR. The parties shall enter into a Data Processing Agreement ("DPA") which forms part of these Terms. The DPA sets out the subject matter, duration, nature and purpose of processing, the types of personal data, and categories of data subjects. Our standard DPA is available upon request at [email protected].
We implement appropriate technical and organisational measures to protect Client Data, including encryption in transit and at rest, access controls, regular security assessments, and incident response procedures.
You agree to use the Services in compliance with all applicable laws and our Acceptable Use Policy. The Client is responsible for ensuring that all authorised users comply with the Acceptable Use Policy. You must not:
All content, features, functionality, software, designs, trademarks, and other intellectual property comprising the OPS2.AI platform are owned by or licensed to OPS2.AI LTD and are protected by UK and international intellectual property laws. We grant the Client a limited, non-exclusive, non-transferable, revocable licence to use the Services during the subscription term for the Client's internal business purposes.
The Client retains ownership of all content, code, and data uploaded to or created using the Services ("Client Content"). The Client grants us a limited licence to process Client Content solely to provide and improve the Services.
Code, documentation, and other materials generated by the Services based on the Client's input ("Output") are owned by the Client, subject to any applicable third-party licences. We make no claim of ownership over Output generated for the Client. The Client is solely responsible for reviewing and validating all Output before use.
If the Client provides suggestions, ideas, or feedback about the Services ("Feedback"), we may use such Feedback without restriction or obligation to the Client.
Each party agrees to keep confidential any non-public information received from the other party ("Confidential Information") and not to disclose it to third parties except as necessary to perform obligations under these Terms, with the receiving party's employees or contractors bound by confidentiality obligations no less restrictive than those herein. Confidential Information does not include information that is publicly available, already known, independently developed, or lawfully obtained from a third party.
We warrant that: (a) we have the right to provide the Services; (b) the Services will perform materially in accordance with the applicable documentation; and (c) we will provide the Services with reasonable skill and care.
Except as expressly stated in these Terms, the Services are provided "as is" and "as available". To the maximum extent permitted by law, we exclude all implied warranties, conditions, and representations, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Our Services use artificial intelligence to generate code, documentation, and other materials. AI-generated output may contain errors, inaccuracies, or security vulnerabilities. The Client is solely responsible for reviewing, testing, and validating all AI-generated output before use in any environment. We are not liable for any issues arising from the Client's use of AI-generated output.
Neither party shall be liable to the other for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunity, loss of goodwill, or cost of procurement of substitute services, regardless of the cause of action or theory of liability.
Each party's total aggregate liability under or in connection with these Terms shall not exceed the total fees paid or payable by the Client in the 12 months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits either party's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) breach of confidentiality obligations; (d) the Client's payment obligations; or (e) any other liability that cannot be excluded by law.
The Client shall indemnify, defend, and hold harmless OPS2.AI LTD from any claims, damages, losses, or expenses arising from: (a) the Client's use of the Services in violation of these Terms; (b) Client Content that infringes third-party rights; or (c) the Client's breach of applicable law.
We shall indemnify, defend, and hold harmless the Client from any claims that the Services infringe any third-party intellectual property rights, provided the Client notifies us promptly and grants us sole control of the defence.
These Terms commence on the date the Client first accesses the Services and continue for the duration of the subscription period, renewing automatically as described in Section 5.3.
Either party may terminate these Terms immediately upon written notice if the other party: (a) materially breaches these Terms and fails to remedy the breach within 30 days of written notice; or (b) becomes insolvent, enters administration, or is subject to an analogous event.
Upon termination: (a) the Client's right to use the Services ceases immediately; (b) we will make Client Data available for export for 30 days following termination; (c) after the 30-day period, we will delete Client Data unless retention is required by law; (d) provisions that by their nature should survive termination shall survive (including Sections 9, 10, 11, 12, 13, and 15).
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation for a period of 30 days. If unresolved, the dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Neither party shall be liable for failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.
The Client may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, with notice to the Client.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with any applicable Order Form, DPA, SLA, and our Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements and representations.
All notices under these Terms shall be in writing and sent to the registered addresses of the parties or to such other address as notified in writing. Notices by email are acceptable for day-to-day communications but not for termination or legal notices.
We may modify these Terms by providing at least 60 days' written notice before the changes take effect. Continued use of the Services after the effective date constitutes acceptance. If the Client does not agree with the changes, the Client may terminate the subscription before the changes take effect.
OPS2.AI LTD
71-75 Shelton Street,